1xbat's Privacy Policy

1 Introduction & Scope

1xbat ("we", "our", or "platform") is an online betting and gaming service operating for players in Bangladesh. We treat your privacy as our highest priority and are committed to protecting your personal information.

This Policy applies when you:

• Visit the 1xbat website (https://1xbat.mom)
• Register on the platform or create an account
• Use betting or gaming services
• Contact our customer support team
• Participate in our promotional activities
• Carry out financial transactions (via bKash, Nagad, or Rocket)

As used in this Policy, "personal information" refers to any information that can directly or indirectly identify you.

2 What Information We Collect

1xbat may collect various types of information from you as listed below. We only collect information that is necessary to provide our services.

2.1 Identity Information

During account registration and verification, we collect the following information:

• Full name (in both Bengali and English)
• Date of birth (for age verification — services available only to those aged 21 or above)
• National ID card number or passport number (when identity verification is required)
• Correspondence address
• Username and password

2.2 Contact Information

• Mobile phone number
• Email address

2.3 Financial Information

Information related to mobile financial service accounts used for deposits and withdrawals on our platform:

• bKash, Nagad, or Rocket account number
• Transaction history (deposit and withdrawal amounts and timestamps)
• Wallet balance information

2.4 Usage Information

• Betting and gaming history (which games were played and for how long)
• Login and logout times on the platform
• Preferred games and betting categories
• Participation in promotions and bonuses

2.5 Technical Information

• IP address
• Browser type and version
• Device type (mobile, tablet, or desktop)
• Operating system
• Data obtained from cookies and similar tracking technologies
• Referral URL (the website from which you arrived at our platform)

3 Methods of Data Collection

We collect information in the following ways:

3.1 Direct Collection

When you provide information yourself — for example, when filling out a registration form, contacting customer support, or submitting identity verification documents.

3.2 Automatic Collection

When you use our platform, certain technical information is collected automatically. This includes server logs, cookies, and similar technologies.

3.3 Through Third Parties

For the purpose of identity verification and fraud prevention, we may verify information through trusted third-party services. This process is always conducted in a manner consistent with your privacy.

4 Purposes of Data Use

1xbat uses your information for the specific and legitimate purposes described below. We will never use your information beyond these purposes.

5 Data Sharing and Disclosure

1xbat does not sell or rent your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted service providers who assist in operating our services (such as payment processing, technical infrastructure, and fraud detection). These partners are contractually bound to comply with our privacy standards.

5.2 Legal Requirements

Information may be disclosed pursuant to a court order, a request from a government regulatory authority, or as required by applicable law. In such cases, we will make every effort to protect your rights.

5.3 Fraud Prevention

Information may be provided to relevant authorities as needed to detect and prevent fraudulent activity, money laundering, or other illegal conduct.

5.4 Business Transfers

If there is any change to the business structure of 1xbat (such as a merger or acquisition), user information may be transferred. In that case, the new party will be bound to comply with the terms of this Privacy Policy.

Important: Except for the circumstances listed above, no personal information about you will be disclosed to third parties.

6 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functionality of the platform — maintaining login sessions and ensuring security.
• Functionality Cookies: Used to remember your preferences (such as language selection).
• Analytics Cookies: Help improve services by monitoring user behavior.

6.2 Cookie Controls

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may limit some features of the platform.

7 Data Retention and Security

7.1 Retention Period

We retain necessary information for as long as your account is active. Even after an account is closed, information may be retained in the following circumstances:

• To fulfill legal obligations
• For potential dispute resolution needs
• To prevent fraud or misuse

Once the required retention period has passed, information is securely deleted or anonymized.

7.2 Security Measures

1xbat has implemented the following technical measures to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Database-level encryption — stored sensitive information is protected
• Two-Factor Authentication feature
• Regular security audits and vulnerability assessments
• Access controls — only authorized personnel can access data
• Firewall and intrusion detection systems

While we maintain the highest level of security, complete security cannot be guaranteed for data transmitted over the internet. You are therefore urged to keep your login credentials confidential.

8 Your Rights and Choices

You have the following rights with respect to your personal information:

8.1 Access

You can request to know what information 1xbat holds about you at any time. We will provide details of your information within a reasonable timeframe.

8.2 Rectification

If any of your information is incorrect, you can request that it be corrected. We will make the necessary corrections promptly.

8.3 Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may not be deleted due to legal obligations or legitimate interests.

8.4 Objection

You can object to the use of your information for marketing or profiling purposes. Once we receive your objection, we will stop using your information for that specific purpose.

8.5 Portability

You can request to receive your information in a structured, commonly used format.

To exercise any of the above rights, please contact our customer service team.

9 Protection of Minors

1xbat provides services only to individuals aged 21 or above. We do not intentionally collect or store information from minors.

If it appears that we have collected information from a minor, we will immediately delete that information and close the associated account. If you believe a minor has registered on our platform, please let us know.

10 Third-Party Links and Services

The 1xbat platform may contain links to third-party websites. This policy applies only to our own platform. If you visit a third-party website, their privacy policy will apply — 1xbat is not responsible for those policies.

Payment service providers (bKash, Nagad, Rocket) operate under their own privacy policies. You are advised to read the relevant service's policy before completing a transaction.

11 Changes to the Policy

1xbat reserves the right to update this privacy policy from time to time. If significant changes are made, we will:

• Display a notice on the platform
• Notify registered users via email or message
• Update the "Last Updated" date at the top of this page

If you continue using the platform after changes are made, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.

12 Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

We will try to respond to your request as quickly as possible after receiving it. If a matter requires thorough investigation, it may take a little longer — in that case, we will keep you informed of the progress.

This policy was last updated in January 2026. Thank you for using 1xbat's services — we value your trust.